Terms of Service

Agreement and eligibility

By using this website or placing an order, you agree to these terms and the linked store policies. Customers must have legal capacity to transact and provide accurate account, payment, and delivery information.

Product descriptions

We take reasonable care with decorative-tray images, materials, dimensions, colors, finishes, and intended-use information. Screen settings, lighting, natural materials, hand-applied details, and production batches may produce reasonable variation. Obvious errors may be corrected before acceptance.

Decorative use

Unless a product page expressly says otherwise, trays are intended for decorative organization of suitable lightweight items. They are not represented as food-safe, heatproof, waterproof, suitable for children’s play, or designed to carry a person or excessive weight.

Order acceptance

An automated confirmation records receipt but does not guarantee acceptance. We may decline, limit, or cancel an order because of availability, payment failure, pricing error, suspected fraud, legal restrictions, or delivery limitations. Captured amounts for canceled goods will be returned.

Acceptable use

Users must not introduce harmful code, evade security, impersonate others, misuse checkout, interfere with operations, extract protected material without permission, or use the service unlawfully.

Third-party services

Shopify, payment services, carriers, and linked websites operate under their own terms and technical availability. A link does not give Norqavie control over independent content or services.

Liability and consumer rights

Within the limits permitted by law, indirect, incidental, special, or consequential loss is excluded. Nothing here removes mandatory consumer protections or liability that cannot lawfully be excluded.

Operator and severability

The store is operated by Changsha Xianpeng Technology Co., Ltd.. If one provision cannot be enforced, the remaining provisions continue to apply.

Questions about these terms may be sent to service@norqavie.com.